We will ship our parts Ex Works (unless specified differently) and according to the Incoterms 2010. If there is a need to divert from this, please contact customer service: Veco-Order@idexcorp.com
Our shipments are always provided with a packing list and paper invoice.
If necessary we can offer a tracking code, so you can use the live tracker and monitor the exact location of your package. Please let us know when this is required during the order process.
Read everything about payment & invoicing here.
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